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Quick Assistance

Tickets & Refunds:
Look Up Confirmation Number and View Upcoming Tickets
Refund Upcoming Tickets

Gift Cards:
Check your Cinemark gift card balance

Theatre Policies:
Bag & Package Policy
Refund Policy
Rating Policy
Costume Policy

View all Frequently Asked Questions

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Cinemark Cares

Learn more about the Cinemark Cares initiative and donations information.

Need Employee Forms?

Current and Former Employee Forms: Find the form you need for address changes, tax documents, payments and more
Verification of employment and/or wages: Access instructions and FAQ now